Users must be at least 21 years of age to register.
Only one account is permitted per person, household, or device.
Account registration names must match the names on payment methods used.
Bonus funds are subject to specific wagering requirements before withdrawal.
Fraud or bonus abuse will result in the withholding of funds and account closure.
Acceptance of Terms
By accessing or using the services provided by mytown88, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. This constitutes a legally binding agreement between the user and the platform.
We reserve the right to modify these terms at any time. Your continued use of the platform following any updates indicates your acceptance of the revised terms. We encourage users to review this page periodically to stay informed of any changes.
User Eligibility
To use our services, you must meet the following criteria:
Legal AgeUsers must be at least 21 years old.
Legal CapacityUsers must have the legal capacity to enter into contracts.
Regional AccessAccess is restricted to users within Malaysia.
Account Registration and Security
Users are required to provide accurate, current, and complete information during the registration process. Providing false or misleading details may result in the immediate suspension of your account.
Verification (KYC): To maintain a secure environment, we require identity verification before any withdrawal is processed. You may be asked to provide documentation to prove your identity and residence.
Each user is limited to one account per person, household, or device. The creation of multiple accounts is strictly prohibited and will be flagged by our security systems.
You are solely responsible for maintaining the confidentiality of your login credentials. If you suspect that your account has been compromised, you must notify our support team immediately through the channels provided on our site.
Deposits and Withdrawals
We support various payment categories to facilitate smooth transactions. All financial activities are subject to the limits and processing times displayed within your account dashboard, which may vary depending on the chosen method.
Payment Ownership Rule
All deposits and withdrawals must be made using payment methods registered in the account holder's name. Third-party payments are not permitted and will be rejected.
Withdrawal requests are processed after the account has undergone the necessary verification steps. We reserve the right to delay payments if there is a suspicion of fraudulent activity or if wagering requirements for active bonuses have not been met.
Bonuses and Promotions
Promotional offers are designed to enhance your experience. Each promotion carries its own specific set of terms and conditions. For a full list of active offers, please visit our Promotions page.
Wagering Requirements
Many bonuses come with playthrough or wagering requirements. This means the bonus funds (and sometimes the qualifying deposit) must be bet a certain number of times before they can be converted into withdrawable cash.
Bonus funds are maintained in a separate wallet from your cash balance. While a bonus is active, maximum bet limits per round may apply. Exceeding these limits may lead to the forfeiture of the bonus and any winnings derived from it.
Bonus abuse, including the use of multiple accounts to claim the same welcome offer or hedging strategies to guarantee a bonus payout, is strictly forbidden.
Game Rules and Fair Play
All games on our platform rely on Random Number Generators (RNG) managed by the game providers to ensure that every outcome is random and unbiased. The platform does not influence the result of any game round.
Technical GlitchesRounds interrupted by technical failures are voided and stakes are refunded.
Dispute ResolutionDisputed rounds are investigated using provider-side logs.
Game IntegritySoftware is provided as-is by third-party studios.
Prohibited Activities
To ensure a fair gaming environment, the following activities are strictly forbidden:
Fraudulent activities or attempting to deceive the platform.
Requesting chargebacks from payment providers for legitimate gaming losses.
Collusion with other players or using arbitrage/hedge betting strategies.
Using bots, automated software, or scripts to play games.
Exploiting technical glitches or software bugs for profit.
Money laundering or using the platform for non-gaming financial transfers.
Violation of these rules will result in severe consequences, including the immediate freezing of funds and permanent account banning.
Responsible Gambling
We are committed to promoting a healthy gaming environment. We provide several tools to help you manage your activity:
Session RemindersSet alerts to track your time spent on the site.
Deposit LimitsControl your spending by setting daily or weekly caps.
Self-ExclusionTemporarily or permanently block access to your account.
Please note that once a self-exclusion period is set, it cannot be cancelled or shortened. For more detailed information and tools, please visit our Responsible Gaming page.
Intellectual Property
All content on this website, including logos, graphics, text, software, and branding, is the intellectual property of mytown88 or its partners. Users are granted a limited, non-exclusive license to access the site for personal use.
You may not reproduce, modify, distribute, or use any part of the site's content for commercial purposes without express written consent from the platform administration.
Availability and Liability
Services are provided on an "as is" and "as available" basis. While we strive for constant uptime, the platform may be interrupted for scheduled maintenance, server upgrades, or due to circumstances beyond our control.
Correction of Errors: In the event of an obvious error in displayed odds, account balances, or payout amounts (e.g., a technical glitch that pays out an impossible amount), the platform reserves the right to correct such errors and adjust account balances accordingly.
Suspension and Termination
We reserve the right to suspend or terminate any account without prior notice if there is reasonable suspicion of a breach of these Terms & Conditions.
During an active investigation, account access and withdrawals may be temporarily frozen. If an account is closed due to a breach of terms, remaining funds may be withheld or returned to the original source of deposit, depending on the nature of the violation.
Data Protection
We handle all personal and transaction data with strict confidentiality. Your information is used solely for account management, identity verification, and ensuring the security of our platform.
For detailed information on how we use cookies and tracking technologies to improve your experience, please refer to our Cookie Policy.
Complaints and Disputes
If you encounter an issue, we request that you first attempt to resolve it through our internal support channels. To submit a formal complaint, please provide your account ID, a clear description of the issue, and any relevant evidence (e.g., screenshots of the round).
Our team will investigate the matter using internal logs and provider data. If a dispute remains unresolved after internal review, the platform's final decision shall prevail.
Changes to These Terms
The platform may update these Terms & Conditions to reflect changes in service offerings or operational requirements. All updates are posted on this page with a revised "Effective Date". It is the user's responsibility to check this page regularly to ensure they are complying with the most current rules.
Contact Information
If you have any questions regarding these Terms & Conditions or need assistance with your account, please reach out to our dedicated support team. You can access all available communication channels via our Support page.
mytown88